Tough Numbers Austin Building

About Our Network

We have multiple redundant POPS (point of presence) around the world. We understand that no matter where you are in the world, you require a network that can ALWAYS be able to send you highest quality calls. Our network currently handles over one million calls a day with an average MOS score of 4.5.

We have invested heavily in monitoring solutions to always know what our network is doing, and what it is producing to our customers. If at any point in time a POP starts producing less than desirable quality of traffic, our NOC is alerted, and traffic is automatically migrated to the closest POP in the region until the first POP is mitigated and corrected.

With our Tier-1 carrier partnerships, we have complete and redundant coverage across the US and Canada, and with the ability to switch routing in the event of outages, we give you peace of mind that you will always be able to make and receive high-quality calls.

Our Story

ToughNumbers has been built by several people that have been in the telecom industry for 20 years. We started building VoIP services and realized a need to bridge the gap of small local CLECs and VoIP system builders. Time and time again we run into the issue of trying to setup a new customer, only to find that they are in a small town where porting to a regular VoIP provider is not possible. So we started forging relationships with large telecom providers giving us the access that we need to help you port your numbers to any IP based telephone system. With our years of experience building enterprise communication networks, we have built our network to be ultra reliable, and offer more features than most other trunk providers. We made sure to offer competitive rates even to customers that did not have large call usage, because we realize that even the small guys matter too.

Tough Numbers network

Meet Our Amazing Team Leads

Through dedication, passion, and industry knowledge, our team heads have grown
ToughNumbers from ashes, to the beautiful Phoenix it is now.

JOHNATHAN HAWKINS

JOHNATHAN HAWKINS

Ring Leader

Johnathan is our co-founder and has developed Telecommunication networks for 3 of the top 20 Fortune 500 companies from the ground up. He has been in this space for over 20 years.

ALEXANDRA SMITHS

ALEXANDRA SMITHS

Controller

ALEXANDRA hold an MBA with focus on International Business and has extensive experience in operations and business development. Her core skills are process optimization, and marketing.

RICHARD JOHANSON

RICHARD JOHANSON

Marketing Manager

Richard first fell in love with digital marketing at university. He loves to learn, and looks forward to being part of this exciting industry for many years.